Did you get the B.C. emergency alert?

B.C. had first round of emergency alert testing on cellphones, radio and broadcast

B.C. completed its first round of testing for a new nationwide emergency alert system on Wednesday, but not everyone got the message.

The alert was scheduled to go off on cellphones with an LTE connection, radio and broadcast TV at 1:55 p.m. PST.

British Columbians took to social media with mixed reviews.

Some people with Android phones reported getting the text message a whole two minutes late. Others said they didn’t receive a text message at all. And not all broadcast TV platforms showed the alert.

A request for comment has not yet been returned from Emergency Preparedness BC.

Alert Ready, the company behind the alert system, has a list of reasons online why some may not receive the alert on their phone.

Not all cellphones are compatible with the system, the company says. Phone users can check their compatibility based off certain wireless carriers online.

The mobile device also must be connected to LTE, which involves turning cellular data on, even while connected to wireless internet.

TELUS tech support staff also suggested those who didn’t receive the alert may need to update their phone software.

And for those who received a “presidential alert,” that’s because the phone was purchased in the U.S., according to Alert Ready.

The Canadian Radio-television and Telecommunications Commission ordered wireless providers to implement the alert system to distribute warnings of imminent safety threats, such as tornadoes, floods, Amber Alerts or terrorist threats earlier this year.

Mobile users in Ontario and Quebec were supposed to receive alerts on their devices Monday as part of a test of the regulator-mandated warning system, which was supposed to be fully in place by April 6.

No alerts were registered on devices in Quebec, while only some mobile subscribers in Ontario received the signal.


@ashwadhwani
ashley.wadhwani@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Just Posted

Safety concerns dominate North Road meeting

Residents voice concern over Canfor’s proposal

Critics charge mayor has conflict of interest

Mayor discounts claims, says it’s about public safety

Finding a balance between economy and environment

For Pete Erickson, a happy medium is key

Nak’azdli Whut’en Chief and Council sign on for Coastal GasLink

Many factors looked at regarding proposed pipeline project

Hot, dry weather in forecast increases wildfire risk

BC Wildfire Service urges public to stay vigilant with fire

Police release video on how to ‘run, hide, fight’ if there’s an active shooter

Vancouver police offer video with input from E-Comm, BC EHS, Vancouver Fire and Rescue

Media are not an arm of the police, Vice lawyer tells Supreme Court hearing

Ben Makuch challenges Ontario Court of Appeal ruling that he must give materials for stories to RCMP

B.C. launches plan to tackle doctor shortage, emergency room congestion

John Horgan aims to set up regional primary care networks in a ‘team-based’ approach

Vancouver, Squamish pipeline challenges dismissed by court in B.C.

Justice Christopher Grauer ruled the province’s decision to issue the certificate was reasonable

Early learning programs for Indigenous kids get $30M boost

B.C. government to help expand Aboriginal Head Start Association programs with three-year funding

Ferry sailing cancelled after ship’s second officer falls ill

Coastal Inspiration’s 8:15 p.m. sailing to Nanaimo on Tuesday cancelled, passengers to be compensated

Prince Rupert woman reported missing

Victoria Lynn Fraser was last seen on May 22, 2018

B.C. man recounts intense rescue of couple caught in mudslide

Something told Dan Anderson to go back to the scene of a major mudslide on the long weekend.

The priciest home for sale in Canada: A $38M Vancouver penthouse

Canada’s luxury real estate: The top 10 most expensive properties for sale right now

Most Read